Made in the USA

107 Clay Street, North East, PA 16428   davidlee@davidleefurniture.com
phone: 800-926-3853   fax: 814-725-2383

FAQs

General Information

What is the David Lee product warranty?

All David Lee products are warranted against defects for one year from the date of original purchase.
Please note that shrinking, non-threatening cracks, visible knots and eventual crackling of any antiqued finish are not considered defects.

Any alterations or modifications to David Lee furniture renders any warranty null and void

What is the David Lee return policy?
Due to the custom nature of our products, David Lee does not accept returns. Our step by step order, review and confirmation process is in place to ensure we are making the product to your specifications.
Does David Lee require a deposit?
Yes, David Lee requires a 50% deposit at the time you place your order. This deposit is non-refundable should you cancel your order. The balance will be due when your piece goes to the finishing department (because at that point, it is really yours).

Product Information

Where is David Lee furniture made?

All David Lee Furniture products are handmade and finished at our workshop in Northwestern Pennsylvania. All chairs and stools are outsourced from another US company and finished at our Pennsylvania workshop to match our furniture line.

From what type of wood is David Lee furniture made?

Construction is of solid poplar and birch. In addition, we use poplar and birch veneers in certain applications. All solid wood is kiln dried. Chairs and stools are constructed using maple, birch or parawood (which is an import hardwood similar to birch and maple).

How is David Lee furniture constructed?

All solid wood is kiln dried. Construction is of solid poplar and birch. In addition, we use poplar and birch veneers in certain applications.

All drawer boxes are constructed of 1/2″ 9-ply birch sides, and 1/4″ birch veneer bottoms, with a nail and glue lap joint. This material eliminates the shrinking, swelling and cracking often typical in large, solid wood drawers. Large drawers have ball bearing drawer glides, while small drawers run on wood drawer glides. Consult the product detail section of this website to determine which type of glide each unit has. Cabinet backs are 1/4″ birch beadboard veneer or 1/4″ birch veneer.

Can I alter a design or order a completely custom piece?

Yes! Most of the standard items on our website can be made with custom modifications, to custom sizes and with other modifications, such as customer supplied hardware. Additionally, we are happy to work with you to create a completely custom item. See our page about Custom Orders for details. https://davidleefurniture.com/custom-orders/

Will my furniture require assembly?

For the most part, David Lee furniture ships fully assembled. If your particular item will require any assembly or special circumstances, that will be discussed through the ordering process.

How do I care for my David Lee furniture?

As with all wood furniture, our furniture should not be exposed to moisture or heat, as this may cause damage to the finish. In addition, it is best to avoid extreme dry conditions (forced air heat, fireplace, etc.) or extreme humidity.

Placemats and coasters should be used under all dinnerware and glassware, and the furniture should only be cleaned with a furniture polish or wax and a soft cloth. If necessary, wipe lightly with a damp cloth and mild detergent, and then thoroughly dry the surface.

Do not use any cleaning products that contain ammonia.

Are the colors shown throughout this website accurate?

Colors shown on our website may vary due to differences in monitors and devices.

How accurate are the dimensions listed on the website and in the catalog?

All dimensions listed throughout are approximate due to the individual handmade nature. For the most part, dimensions are accurate to 1/4 of an inch.

Can I choose my own finish color?

Yes, David Lee will accommodate custom paints and stains. An upcharge may apply.

Can I choose my level of distressing?

David Lee offers 3 levels of distressing:

  1. Standard Distressing. On a painted finish, Standard Distressing consists of worn spots where the wood shows through the paint, antiquing, worm holes, peeled paint, visible knots, nicks and scratches. On a stained finish, Standard Distressing consists of worm holes, visible knots, nicks and scratches. No bare wood will show on a stained finish.
  2. Light Distressing. All surfaces are sanded for smoothness and there will be a slight rub-through on the sharp edges. Intentional dents, dings, nicks, wormholes, scratches, and peeled paint are NOT applied to light distress. However, minor wood imperfections and natural wood grain may still be visible. The finished color may appear slightly lighter than it does if ordered with standard distress, due to lack of wood rub-through and glazing.
  3. No Distressing. Just as it says – the paint/stain will look like solid color.

With any distress level, eventual crackling, shrinking, non-threatening cracks, visible knots and grain variances are the acceptable end-result of our finishing process. In addition, construction joints and seams may be visible. This is normal and is considered part of our finish.

Standard Colors come with Standard Distressing, unless Light Distressing is requested.

Cottage Colors are only available with Light Distressing. As we do not combine distress levels, Standard Colors, when order in combination with Cottage Colors, will come with Light Distressing.

Shipping Information

How is David Lee furniture shipped?

Our furniture is shipped by truck/common carrier.

Common Carrier delivery is typically curb-side, business-to-business delivery, with very little driver assistance. The driver will not carry the product up stairs, uncarton or set up the furniture. We can ship directly to a residence (or to a business that does not have a loading dock) with common carrier delivery, in which case the receiver would have to help the driver -unload the cartons from the truck, and the receiver would be responsible for moving the cartons inside the house or business. Residential delivery by common carrier can cost significantly more than commercial delivery, with no specialized services available.

If you are not in a commercial storefront with a loading dock, or you require specialized attention at time of delivery, you may want to consider having your order shipped to a “white-glove” delivery service or receiver that will better be able to accommodate your needs.

If you decide to select your own carrier, you will need to provide us with the name and phone number of the carrier so we can schedule pickup at the time your order is ready.

Are freight charges included with the cost of my order?
No. Freight is an additional charge, and it is the responsibility of the purchaser. Freight estimates will be provided with your quote. Freight charges are determined by class of furniture, weight of furniture, destination zip code, accessorial requirements (residential, inside delivery, delivery appointment, lift gate), etc., and these charges vary by carrier. Any special shipping, handling and delivery circumstances will be discussed during the order process.
How will I know when my order has shipped?
We will email you after your order has left our workshop. We include a copy of the bill of lading with the tracking number and number of cartons, invoice, and a reminder copy of our Damage/Loss/Delivery Policy.
When will my order ship?
You will receive a written order confirmation that has an estimated ship date on it. We get as close to that ship date as possible. Please note that this is an ESTIMATED ship date, and not a guaranteed ship date or an arrival date.
If you need your order by a certain date, please be sure to specify that date at the time of order. We will get as close to that “must have by” date as possible.